Sr. Clinical Account Specialist (Ft. Lauderdale, FL) - Biosense Webster, Inc.
Company: Disability Solutions
Location: Fort Lauderdale
Posted on: October 22, 2024
Job Description:
Johnson & Johnson is recruiting for Sr. Clinical Account
Specialist for Biosense Webster, Inc. located in Ft. Lauderdale,
FL.\rAt Johnson & Johnson, we believe health is everything. Our
strength in healthcare innovation empowers us to build a world
where complex diseases are prevented, treated, and cured, where
treatments are smarter and less invasive, and solutions are
personal. Through our expertise in Innovative Medicine and MedTech,
we are uniquely positioned to innovate across the full spectrum of
healthcare solutions today to deliver the breakthroughs of
tomorrow, and profoundly impact health for humanity. Learn more at
https://www.jnj.com/. As the Sr. Clinical Account Specialist, you
will:
- \r
- Provide expert clinical product and technical assistance and
training to physicians and EP Lab Staff on the effective use of
BWI's systems and catheter equipment (e.g., The CARTO-- System and
associated software modules and RF generator) during case
procedures within an assigned geography, and in a manner that leads
to meeting and exceeding business goals.
- Educate customers on all BWI products to optimize effective
usage by providing technical and clinical information and
in-service trainings.
- Collaborate with peers to share best practices to increase
value for customers.
- Use consultative selling techniques to identify potential sales
opportunities within the account.
- Creates awareness of BWI solutions and facilitates Territory
Sales Manager (TM) contact with the key decision makers to drive
incremental business.
- Maximize customer case support capability through proper
planning and scheduling techniques.
- Drive collaboration and maintain consistent, open lines of
communication across the assigned responsibilities with the local
team/Pod (i.e. TM and other CAS), as well as the support team (i.e.
Ultrasound CAS, FSE, RBD) and other internal and external
partners.
- Develop and share best practices with US Field Sales and
Service colleagues and internal partners.
- Develop and grow mutually beneficial customer relationships
within and beyond the EP lab, including, but not limited to
physicians, nurses and technicians, clinical and hospital
administrators and staff.
- Stay current on company products instructions for use (IFU),
best practices and technical troubleshooting, as well as relevant
scientific clinical literature and new product information.
- Prioritize and appropriately respond to requests in a
high-stress environment.
- Maintain composure and problem-solving focus during stressful
interactions.
- Engage in diagnostic dialogue with multiple internal and
external business partners and stakeholders, and formulate
solutions based on dialogue and input gained during session.
- Provide mentoring for new BWI commercial team members as
requested.
- Respond daily to requests by email and voicemail from
customers, practitioners and partners.
- Perform administrative work, including managing account
documentation, compliance training requirements, expense reporting,
and Company system input.
- Maintain Safe Fleet standards according to Company
guidelines.
- Communicate business related issues or opportunities to next
management level.
- Ensure subordinates follow all Company guidelines related to
Health, Safety and Environmental practices and that all resources
needed to do so are available and in good condition.
- Ensure personal and Company compliance with all Federal, State,
local and Company regulations, policies, and procedures.
- Perform other duties assigned as needed.\r\r
Keywords: Disability Solutions, Lehigh Acres , Sr. Clinical Account Specialist (Ft. Lauderdale, FL) - Biosense Webster, Inc., Healthcare , Fort Lauderdale, Florida
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